Optimizing for Growth with HR Process Transformation
At a glance
CLIENT
Private Healthcare Organization
INDUSTRY
- Healthcare Services
A private healthcare organization faced a critical inflection point. With a new Chief Human Resources Officer in place, the company needed to modernize its HR operations and shed outdated “mom-and-pop” processes. LeanCoded was engaged to transform onboarding, streamline payroll, and digitize recruitment. By blending process redesign with technology enablement, we helped the client improve efficiency, attract talent, and build a scalable foundation for rapid growth.
Challenge
The organization was growing in size and geography, but its HR processes had not kept pace. Onboarding was manual, inefficient, and filled with paperwork that created delays and frustration. Core systems were fragmented, making it difficult to support the employee lifecycle or resolve issues quickly.
The new CHRO recognized that without better processes and technology, growth would stall. The goal was clear: improve the employee experience, reduce inefficiencies, and establish professional HR capabilities that would enable rapid scaling.
Our Approach
1. Discovery & Listening First
LeanCoded began with a series of in-depth sessions to understand the people, organization, and technology landscape. By mapping current pain points and priorities, we created an improvement plan that balanced quick wins with longer-term transformation goals.
2. HRIS & Payroll Optimization
We conducted a detailed evaluation of the existing HRIS and payroll systems. The analysis revealed unused functionality that could streamline processes if properly integrated with other enterprise applications. LeanCoded reconfigured the systems and optimized workflows to unlock these hidden benefits.
3. Talent Acquisition Transformation
Recruitment was being tracked on spreadsheets, limiting scalability and accuracy. LeanCoded led the selection and implementation of a modern Applicant Tracking System (ATS), ensuring automation and consistency in the hiring process. We also supported recruitment directly—helping the client attract and retain key talent during the transition.
4. Process & Technology Integration
In parallel, LeanCoded collaborated with finance and operations teams to optimize time and attendance, payroll processing, and system configurations. By aligning HR with adjacent business functions, the organization built a more integrated and resilient operating model.
5. Building Capabilities for Growth
As the scope expanded, LeanCoded scaled its team from two consultants to six specialists. We provided not only implementation expertise but also change management and training, ensuring that HR staff could sustain improvements long after the engagement.
Results
- Onboarding Reimagined: A streamlined process reduced manual steps and improved the employee experience.
- Recruitment Digitized: ATS implementation delivered consistent, reliable, and automated talent acquisition.
- Payroll Efficiency: Improved configurations reduced errors and accelerated payroll cycles.
- Trusted Partnership: The client continued to rely on LeanCoded for ongoing HRIS analyst outsourcing, process redesign, and automation enhancements.
Business Impact
Through LeanCoded’s work, the healthcare organization transitioned from outdated HR practices to a professional, technology-enabled model. Benefits included:
- Operational efficiency through automated workflows.
- Employee satisfaction via smoother onboarding and HR services.
- Talent competitiveness through modern recruitment capabilities.
- Scalability with systems and processes designed for geographic and workforce growth.
“By transforming HR from a bottleneck into a growth enabler, LeanCoded helped our client build the operational backbone for sustainable expansion.”