- Retail
Helping you accelerate growth and agility through experience-led, tech-enabled business transformation.
Core Focus Areas
Business Transformation
Scientific Retailing
Cost Optimization
Next-Gen Engagement
Business Transformation
COVID has accelerated both retailers and consumers’ appetite for innovation. Customers expect more from their brands than ever before. To keep up with evolving expectations, retailers need a partner who not only thinks creatively, and realistically, about new concepts and ideas, but one that can bring it to life. From enabling sustainable retailing to creating next-gen commerce to designing the store of tomorrow, our team of consultants, designers and engineers can help you imagine, design and build solutions that are revolutionary, scalable and drive value to your business.
Scientific Retailing
There’s so much data at our disposal but how do you leverage that amount of information to make better business decisions? Our data scientists, BI analysts and data consultants know how to use the power of data to enhance your marketing, merchandising, supply chain and customer experience. With expertise in advanced analytics, artificial intelligence (AI) and machine learning (ML), we help you make the most of your data so you can optimize your investments, processes and platforms.
Cost Optimization
With rising wages, increasing shipping costs and ongoing inflation, every business is looking for areas where they can achieve greater operational efficiency. Our team helps you develop an actionable value-creation roadmap to identify and prioritize cost-saving opportunities to evolve your organization, ways of working and technology landscape. With expertise in advanced technologies like robotic process automation, natural language processing and AI, we can streamline and automate processes across your retail value chain. The end result is a more agile, nimble business with the flexibility and scale to navigate the changing retail landscape.
Next-Gen Engagement
Subscription services are popping up everywhere – from restaurants to jewelry to clothing retailers. The bottom line: Every company is looking for new ways to engage their customers and keep them coming back to their brand. Our team of CX strategists, UX designers and brand marketers work with you to create loyalty and experience strategies that reimagine how your customer needs are met – and the physical, digital and human elements required to bring it to life. From executing next-gen marketing services to designing innovative products and spaces, we help you create new revenue streams and optimize your technology investments, all while delivering seamless, personalized customer experiences.
- Capabilities
Key Memberships & Partnerships
