CX+

Transforming customer journeys into consistent, connected experiences

Sustainable growth demands constant evolution.

Digitally mature organizations move faster because they are built to adapt. They anticipate shifts in customer behavior, market dynamics and technology — and respond in real time. By combining modern digital platforms, cloud-first architectures and data-driven foundations, they continuously evolve products and services that feel relevant, intuitive and responsive. This ability to adapt alongside customer expectations becomes a decisive competitive advantage.

That opportunity defines where we deliver the most impact. By uniting human-centered design with deep engineering expertise, we help organizations become adaptive and product-focused — capable of reshaping experiences as conditions change. We work side by side with our clients to set a clear strategic direction and translate insights into execution, blending research, design and storytelling with data analytics consulting services, custom software development, and scalable enterprise software solutions. This approach enables experience-led transformation supported by digital transformation services and measurable business outcomes.

Our Experience Solutions

How We Create
Impact

Evolving Digital Operations for Scale and Speed

Designing Connected and Adaptive Customer Journeys

Creating Sustainable Growth Through New Products and Services

CASE STUDY

LeanCoded

Retail, Rebuilt: From Projects to Products

CASE STUDY

LeanCoded

Customer 360
That Powers Real Offers

CASE STUDY

LeanCoded

Less Meetings, More Focus in Life Sciences

CASE STUDY

LeanCoded

AI Concierge
for Every Trip

We connect ideas to execution and bring them into the real world. Effortlessly.

Our Engagement Accelerators

Platform Modernization Tool Suite

Includes static and dynamic analyzers that enable the modernization team to gain a comprehensive understanding of application artifacts, dependencies and the mapping of business domains to technology, all with minimal customer input. These application insights expedite the modernization process whether it is an application migration, in-place modernization or application replacement.

Maestro

Maestro is a hybrid cloud management platform that provides a unified entry point to your infrastructures in public clouds and private datacenters. It enables effective management, reporting, FinOps, security compliance checks, performance insights, ML-based optimization suggestions, automation and DevOps tooling.

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migVisor™

migVisor is a first-of-its-kind cloud migration assessment product that helps companies analyze database environments and generate a visual cloud migration roadmap to accelerate database migration to the cloud, helping identify the best migration path for each database.

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EPAM Delivery Platform

EDP is an orchestrated combination of enterprise software engineering methodologies, architectural frameworks, and development processes and tools. The solution synchronizes and streamlines the many steps that are key to success to enterprise software engineering projects.

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Agile Security Platform

Agile Security Platform offers streamlined penetration testing as a service. Applying an agile security approach, the platform integrates penetration testing into software delivery cycles to enable continuous monitoring of security posture and detection of vulnerabilities.

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Strategic Vision Alignment

Collaborative sessions that help teams explore future scenarios, align on strategic intent and define a clear direction for transformation and growth.

Rapid Ideation & Co-Creation

Time-boxed workshops designed to generate, test and refine ideas quickly through cross-functional collaboration and hands-on creation.

Insight Discovery & Opportunity Mapping

Research-driven activities that uncover hidden insights, map opportunities and translate complexity into actionable directions.

Experience Design Exploration

Facilitated formats that connect digital and physical touchpoints to shape cohesive, human-centered experiences across channels.

System & Capability Blueprinting

Structured sessions focused on visualizing systems, capabilities and dependencies to support scalable, future-ready solutions.

Data-Led Exploration & Sense-Making

Exploratory work that helps teams analyze data, identify patterns and turn information into shared understanding and informed decisions.

OUR PEOPLE

Maya
Reynolds

“What makes transformation truly hard today is not the scale of change, but the way organizations try to manage it in fragments. When teams work in isolation, progress slows and results suffer. I believe meaningful change happens when strategy, execution, and people move together as one — that’s how transformation becomes faster, clearer, and sustainable.”

OUR PEOPLE

Leo
Navarro

“I see real progress happening when organizations stop treating experience, delivery, and business priorities as separate conversations. When teams align around shared goals instead of working in isolation, change becomes faster and far more effective. For me, transformation only works when people, processes, and decisions move forward together.”

OUR PEOPLE

Elena
Brooks

“What motivates me most is helping teams see their work through the eyes of the people they create for. When we focus on the real needs behind ideas, solutions stop being abstract and start delivering lasting impact. That’s how organizations build relevance, stay competitive, and create value their customers genuinely care about.”

Blog

Rethinking Network Security: Embrace Breach Inevitability to Strengthen Defenses

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